FAQ

Find answers to our most commonly asked questions below.

Products

What skin types are your products suitable for?

Our products are formulated to be gentle yet effective for all skin types, including sensitive skin. We recommend performing a patch test before first use if you have particularly sensitive or reactive skin.

Are your products cruelty-free?

Yes! All Fuzz Clinic products are cruelty-free. We never test on animals and neither do our suppliers.

What does "botanical ingredients" mean?

Our formulas feature plant-derived active ingredients like jojoba oil, aloe vera, tea tree, and other natural botanicals known for their skin-soothing and healing properties.

Can I use these products with laser hair removal?

Yes! Our products are specifically designed to complement laser hair removal treatments. However, always follow your technician's pre and post-care instructions.

Orders & Shipping

How long does shipping take?

Standard shipping takes 5-7 business days. Expedited shipping (2-3 business days) is also available. Orders are processed within 1-2 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50.

Do you ship internationally?

Currently, we only ship within the United States. We hope to offer international shipping in the future.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy on unopened products. See our full Returns Policy for details.

What if my product arrives damaged?

About Fuzz Clinic

Who created Fuzz Clinic?

Fuzz Clinic was created by Keisha Wagner-Gaymon, FNP-BC, a board-certified family nurse practitioner and founder of PeachFuzz Laser clinics in Brooklyn and Long Island.

Is Fuzz Clinic related to PeachFuzz Laser?

Yes! Fuzz Clinic is the at-home skincare extension of PeachFuzz Laser. The same clinical expertise that guides our in-clinic treatments powers our product formulations.

FAQ